Terms of Service — ComplySquare

In effect from: 25-Aug-2026 Last updated: 25-Aug-2026

These terms are in effect from 25-Aug-2026. We review them periodically, and we will update this page when they change.

Company details (single source — update here and every reference below follows): Name: LeoPathway Solutions Address: LeoPathway Solutions, Sec 93A, Noida, Uttar Pradesh, India Contact email (all purposes — general, legal, privacy, security, grievances): hello@leopathway.com Grievance Officer: Aayush Jain

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1. Who we are, and what these terms cover

ComplySquare ("ComplySquare", "the Service") is a software-as-a-service platform operated by LeoPathway Solutions ("we", "us", "our"), having its office at the address in the Company details above.

These Terms of Service ("Terms") form a binding agreement between us and the entity that subscribes to or uses the Service ("Customer", "you", "your" — typically a chartered accountancy firm or other professional practice). By creating an account, accepting an invitation, or using the Service, you agree to these Terms. If you are accepting on behalf of a firm, you confirm that you are authorised to bind that firm.

The Service is offered to businesses and professional practices only. It is not offered to consumers, and it is not intended for use by individuals for personal purposes.

2. The Service, and its current stage

The Service provides tools for tracking statutory compliance obligations, client and registration records, notices and proceedings, tasks, and related reporting.

The Service is under active development and may be provided on an early-access, evaluation, pilot or free basis. During any such period:

• features may be added, changed, restricted or withdrawn at any time;
• no service level, uptime, response time or support commitment applies unless we have agreed one with you in a separate written agreement signed by both parties;
• we may impose or change usage limits.

We will use reasonable efforts to give you advance notice of material adverse changes, but we are not obliged to do so where a change is required for security, legal or operational reasons.

3. Accounts, invitations and administrators

Accounts are created by us or by a person you have designated as an administrator of your firm on the Service. Access is by invitation; there is no open registration unless we state otherwise.

You are responsible for:

• the accuracy of the information you provide about your firm and its users;
• all activity that occurs under your firm's accounts, including activity by your partners, employees, contractors and any other person to whom you grant access ("Users");
• ensuring each User keeps their credentials confidential and does not share them;
• promptly notifying us at the contact email above of any suspected unauthorised access or credential compromise;
• promptly removing access for any User who leaves your firm or should no longer have access.

Your administrators can grant and revoke access, assign clients to Users, and change what Users can see. Those decisions are yours, not ours, and we are not responsible for the consequences of how your firm configures access.

4. Fees

Where the Service is provided free of charge, we may begin charging on notice of not less than thirty (30) days, and you may terminate before charges begin. Where fees apply, they are as set out in the order form or plan you accept, are exclusive of GST and other applicable taxes (which you must pay), and are non-refundable except where these Terms expressly say otherwise or applicable law requires. We may set off any amounts you owe us against any amounts we owe you.

5. Your responsibilities and acceptable use

You must not, and must not permit any User or third party to:

• use the Service in breach of any applicable law, or to store or transmit unlawful, infringing or malicious material;
• attempt to gain unauthorised access to the Service, other customers' data, or our systems; probe, scan or test the vulnerability of the Service without our prior written consent;
• interfere with or disrupt the integrity or performance of the Service;
• reverse engineer, decompile, disassemble, or attempt to derive the source code, structure, rules, data model or algorithms of the Service, except to the extent this restriction cannot lawfully be excluded;
• scrape, crawl, bulk-extract, copy, index or systematically download any part of the Service or its content, whether manually or by automated means;
• use the Service, or any information derived from it, to build, train, improve or operate a competing or substantially similar product or service;
• resell, sublicense, rent, timeshare or provide the Service to any third party as a service bureau, except to provide professional services to your own clients in the ordinary course of your practice;
• remove, obscure or alter any proprietary notice; or
• upload material for which you do not hold the necessary rights and permissions.

You are responsible for obtaining all consents and authorisations required for you to enter your clients' information into the Service and for us to process it on your instructions.

6. The Service is not professional advice — and you remain responsible for your filings

This clause is fundamental to the agreement.

The Service includes a rulebook of statutory obligations, computed due dates, forms, periods and related information ("Compliance Content"). Compliance Content is provided for information and workflow convenience only. It:

• does not constitute legal, tax, accounting, audit, secretarial or other professional advice;
• is not a substitute for your own professional judgement, or for reference to the underlying statute, rules, notifications, circulars and orders as amended from time to time;
• may be incomplete, out of date, or incorrect for your client's particular facts, and may not reflect amendments, extensions, exemptions, condonations, state-specific variations, or notifications issued after the Compliance Content was last updated;
• is derived in part from facts that you enter about your clients, and will be wrong if those facts are wrong, incomplete or not kept current.

You remain solely and exclusively responsible for determining which obligations apply to your clients, for the accuracy and timeliness of every filing, return, form, payment, reply and submission, and for meeting every statutory deadline. Nothing in the Service transfers, reduces or shares that responsibility. Reminders, dashboards, due dates, statuses and reports are aids, not assurances, and their absence, delay, error or non-delivery does not excuse or affect your obligations.

We are not liable for any penalty, interest, late fee, prosecution, disallowance, demand, assessment, professional-liability claim, disciplinary proceeding, loss of registration, or any other consequence arising from a missed, late, incorrect or omitted filing or payment, however caused.

7. Your data

Ownership. As between you and us, you own all data, records and content you or your Users submit to the Service, including information relating to your clients ("Customer Data"). We claim no ownership of it.

Our licence. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display and process Customer Data solely to provide, secure, maintain and support the Service, to comply with law, and as otherwise instructed by you.

Our role. In respect of personal data contained in Customer Data, you act as the data fiduciary/controller and we act as a data processor acting on your documented instructions. You are responsible for the lawfulness of the data you provide and of your instructions to us. Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.

Aggregated and de-identified data. We may generate and use aggregated, statistical or de-identified information derived from use of the Service (for example, feature-usage counts and performance metrics) to operate, secure and improve the Service, provided such information does not identify you, your Users, your clients, or any individual.

No AI training on Customer Data. We do not use Customer Data to train machine-learning models for the benefit of other customers or third parties.

Your own copies. You are responsible for keeping your own records of anything you require independently of the Service. Although we take backups for our own operational resilience, backups are not a substitute for your own record-keeping, and we do not undertake to restore individual items of Customer Data deleted or altered by you or your Users.

8. Our intellectual property

The Service, including all software, interfaces, designs, structure, documentation and content, is and remains our exclusive property, protected by the Copyright Act, 1957 and other applicable laws.

You are granted a limited, non-exclusive, non-transferable, revocable right to access and use the Service during the term, for your firm's internal professional use only. All rights not expressly granted are reserved. Nothing in these Terms transfers any intellectual property to you.

Feedback. If you give us suggestions, feature requests or feedback, we may use them without restriction or obligation to you.

9. Confidentiality

Each party may receive information of the other that is marked confidential or would reasonably be understood as confidential ("Confidential Information"). Each party will protect the other's Confidential Information with at least reasonable care, use it only for purposes of this agreement, and not disclose it except to its personnel and advisers who need to know and are bound by confidentiality obligations. Confidential Information does not include information that is public through no fault of the recipient, independently developed, or lawfully received from a third party. Either party may disclose Confidential Information where required by law, giving the other reasonable notice where legally permitted.

10. Security

We implement and maintain reasonable technical and organisational measures designed to protect the Service and Customer Data, including tenant isolation enforced at the database layer, encryption of data in transit and at rest, access controls, audit logging of support access, and regular backups. A summary is available in our Privacy Policy and on our security page.

However: no method of transmission or storage is completely secure, and we do not warrant that the Service will be free from unauthorised access, vulnerability, malware or interruption. Your own security practices — credential hygiene, device security, timely removal of departed Users, and the access decisions your administrators make — materially affect the security of your data, and are your responsibility.

If we become aware of a security incident affecting your Customer Data, we will notify you without undue delay and provide such information as we reasonably have, and will cooperate reasonably with your own regulatory obligations. Our notification is not, and must not be treated as, an acknowledgement of fault or liability.

11. Availability, changes and maintenance

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. The Service may be unavailable during planned maintenance, emergency maintenance, or because of failures in third-party infrastructure outside our control. We may modify, suspend or discontinue any part of the Service; where we discontinue the Service as a whole, we will give you reasonable notice and a reasonable opportunity to export your Customer Data.

12. Third-party services

The Service is delivered using third-party infrastructure and service providers (including cloud hosting, database, email delivery and error-monitoring providers). We select providers with reasonable care, but we are not responsible for their acts, omissions, outages or security incidents beyond our own reasonable control. Our current material sub-processors are listed in the Privacy Policy.

13. Disclaimer of warranties

To the maximum extent permitted by law, the Service, including all Compliance Content, is provided "as is" and "as available", without warranty of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, accuracy, completeness, quiet enjoyment, or non-infringement.

Without limiting the above, we do not warrant that: the Service will meet your requirements; it will be uninterrupted, timely, secure or error-free; any due date, applicability determination, computation, reminder or report will be accurate, complete or current; or that defects will be corrected.

14. Limitation of liability

To the maximum extent permitted by law:

(a) Excluded losses. Neither party is liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for loss of profits, revenue, goodwill, business opportunity, anticipated savings, or data, however arising, whether in contract, tort (including negligence), statute or otherwise, even if advised of the possibility.

(b) Our specific exclusions. Without limiting paragraph (a), we are not liable for: any penalty, interest, late fee, fine, prosecution, demand, assessment or disallowance imposed on you or your clients; any professional-liability, negligence or disciplinary claim brought against you or your firm; any missed, late, incorrect or omitted filing or payment; any inaccuracy in Compliance Content; any loss arising from facts you or your Users entered incorrectly or failed to keep current; any non-delivery or delayed delivery of a notification or email; or any loss arising from your own access-configuration decisions.

(c) Cap. Our total aggregate liability arising out of or relating to the Service and these Terms, for all claims in aggregate, will not exceed the greater of (i) the total fees actually paid by you to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, and (ii) INR 10,000 (ten thousand rupees). Where the Service is provided free of charge, our total aggregate liability will not exceed INR 10,000.

(d) Time bar. Any claim must be brought within twelve (12) months of the date on which the claiming party first became aware, or ought reasonably to have become aware, of the circumstances giving rise to it.

(e) Carve-outs. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or fraudulent misrepresentation, or for death or personal injury caused by negligence.

You acknowledge that the fees (or the absence of fees) reflect this allocation of risk, and that we would not provide the Service on these commercial terms without it.

15. Indemnity

You will indemnify, defend and hold harmless us, our directors, officers, employees and contractors from and against all claims, demands, proceedings, losses, damages, penalties, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) Customer Data, including any claim that it infringes rights or was collected, entered or processed without the necessary consents or authority; (b) your or your Users' use of the Service in breach of these Terms or applicable law; (c) any claim by your client, a third party, or a regulatory or professional body relating to your professional services, filings or advice; and (d) your access-configuration decisions.

16. Suspension and termination

We may suspend or restrict access, in whole or in part, immediately and without liability, where we reasonably believe: there is a security risk to the Service or to any customer; you are in material breach of these Terms; continued provision would breach applicable law; or fees are overdue. We will restore access promptly once the cause is resolved.

Either party may terminate on thirty (30) days' written notice. Either party may terminate immediately for the other's material breach that remains uncured fifteen (15) days after written notice, or on the other's insolvency.

On termination: your right to use the Service ends immediately; you may request an export of your Customer Data within thirty (30) days of termination, which we will provide in a commonly used machine-readable format; and after that period we may delete Customer Data from active systems, with residual copies in backups deleted in the ordinary course of our backup rotation. Clauses that by their nature should survive (including 6, 7, 8, 9, 13, 14, 15, 19 and 20) survive termination.

17. Force majeure

Neither party is liable for any failure or delay caused by events beyond its reasonable control, including act of God, flood, fire, earthquake, epidemic or pandemic, war, terrorism, riot, government action or order, change in law, strike, failure of the internet, telecommunications or power, or failure of a third-party infrastructure provider.

18. Changes to these Terms

We may amend these Terms from time to time. We will post the amended Terms with a new "Last updated" date and, where the change is material, give reasonable notice by email or in-product notice before it takes effect. Your continued use after the effective date constitutes acceptance. If you do not accept a material change, your remedy is to stop using the Service and terminate.

19. Governing law, jurisdiction and disputes

These Terms are governed by the laws of India, without regard to conflict-of-laws principles. The parties will first attempt in good faith to resolve any dispute through discussion between senior representatives for thirty (30) days.

Failing resolution, any dispute arising out of or in connection with these Terms will be referred to and finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by mutual agreement, seated at Delhi, India, conducted in English. The award is final and binding. Subject to the foregoing, the courts at Delhi, India have exclusive jurisdiction, and each party may seek urgent interim or injunctive relief from those courts (including to protect intellectual property or Confidential Information) without first exhausting the process above.

20. General

Entire agreement. These Terms, together with the Privacy Policy and any order form or plan you accept, constitute the entire agreement and supersede all prior discussions, proposals and representations. No purchase-order or vendor-portal terms apply to us.

Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign to an affiliate or in connection with a merger, acquisition, restructuring or sale of assets, on notice.

No waiver. A failure or delay in enforcing any provision is not a waiver of it.

Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in full force.

Relationship. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, employment or fiduciary relationship.

No third-party beneficiaries. These Terms do not confer rights on any person other than the parties. In particular, your clients acquire no rights against us.

Notices. Notices to us must be sent to the contact email and address in the Company details above. Notices to you may be sent to your registered administrator's email address.

Publicity. We will not use your name or logo publicly without your prior written consent.

Language. These Terms are in English, which governs.

21. Contact

LeoPathway Solutions Sec 93A, Noida, Uttar Pradesh, India All enquiries — general, legal, privacy, security: hello@leopathway.com

Grievance Officer (in accordance with the Information Technology Act, 2000 and rules made thereunder): Name: Aayush Jain · Email: hello@leopathway.com · Address: as above We aim to acknowledge grievances within forty-eight (48) hours and resolve them within thirty (30) days.